How Moodr Works

Moodr is a scalable, yet high-touch platform that helps care teams stay ahead of participant needs. It integrates into existing workflows — whether supporting new mothers, managing complex caseloads, guiding students, improving employee performance, or engaging veterans — and helps you identify who needs outreach, when to reach out, and how to follow through. By combining real-time data insights with a human-in-the-loop approach, Moodr makes every touchpoint more intentional, efficient, and impactful.

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Moodr combines wearable data with guided outreach, making it possible to act on real signals, not just self-report, in spaces where subjectivity has long been the norm.

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The digital platform tracks standardized metrics, stratifies risk, and surfaces individuals who may need support, enabling clinicians to proactively engage even the most high-risk and challenging populations before issues escalate. 

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Reach out at the right time with the right message, achieving a response rate of 75-85%, dramatically higher than more out of date modalities and outreach methods (around 30-35% response rates).

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Simple HIPAA-compliant texting platform to communicate with patients; no need for patients to download another app

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Track outreach to patients and distribution of surveys, such as PHQ-9, GAD-7, EPDS, which can be reimbursed for.

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Moodr can also operate as a fully managed service, handling outreach on behalf of organizations that prefer to outsource care engagement while maintaining a personal, high-touch experience. 

Care Delivery Organizations

Moodr gives health systems a smarter way to stay connected with patients between visits. Whether supporting postpartum follow-up, managing chronic disease, or reducing readmissions, Moodr helps care teams reach all patients at the right time—using AI, real-time signals, and guided workflows that blend empathy with precision.

The platform integrates seamlessly with existing systems and empowers nurses, navigators, and support staff to do more without feeling stretched. Moodr does not add to their burden—it expands their reach. Care teams using Moodr manage larger caseloads more efficiently while still delivering highly personalized support.

With high engagement rates, built-in clinical screeners, and scalable outreach tools, Moodr helps hospitals extend care beyond the walls of the clinic—and improve outcomes without needing more staff.

Health Plans

Moodr helps insurance providers improve outcomes while lowering the cost of disengagement. By identifying at-risk members early and enabling scalable, human-centered outreach, Moodr empowers teams to act before issues escalate.

We have a proven track record of reaching the hardest-to-engage Medicaid populations—people who typically do not answer calls or respond to mailers—and successfully enrolling them into care plans. This includes high-need members who would otherwise remain invisible within claims data alone.

Whether deployed across Medicaid, Medicare Advantage, or commercial populations, Moodr closes the gap between data and action. It makes care coordination more proactive, measurable, and personal.

Moodr also supports clinical screenings, tracks billable touchpoints, and contributes directly to HEDIS, STAR ratings, and other key quality and satisfaction metrics.

Community-Based and Support Organizations

For organizations that serve people but are not clinical by design, Moodr turns support teams into powerful engines of health and wellness. Whether it is a school counselor checking in on a student, a veteran service officer reaching someone in crisis, or a Quick Response Team following up after an overdose, Moodr gives them the tools to act early, reach personally, and follow up with care. In some cases, such as employers or benefit administrators, Moodr becomes an extension of the team by handling proactive outreach and support on their behalf.

No clinical degree is required, only a commitment to connection. Moodr brings structure, insight, and automation that make meaningful engagement scalable. The result is that people feel seen, supported, and never alone, even in the most resource-constrained settings.

Our Offerings

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Digital Platform Model

We set you up out-of-the-box to utilize the Moodr platform and protocols within your current workflows. Train and leverage your in-house care team to track participant data and manage outreach efforts.

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Outsourced Model

We offer a customized platform and protocols to align with your current workflows. The Moodr Health clinicians and care managers can be used to implement, manage, outreach, and triage participants as an extension of your team.

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Higher-Touch Model

Moodr offers both a standard and a higher-touch model of care. For participants who need deeper support, we layer in daily assessments and weekly video sessions led by licensed professionals—turning care and connection into habit, not exception. This approach blends structure and trust to meet even the most complex needs, primarily for participants with chronic conditions, with consistency. 

White Labeling Available

Want to provide a branded experience? We can customize our platform so it displays as custom to your organization. Patients and staff alike will experience Moodr cohesively in cohesion with your other software and communication tools.

Moodr Early Innovator Grant Award

This grant provides funding for eligible entities to help subsidize the cost of implementing the Moodr Health platform, providing selected awardees with a 1:1 match in Moodr subscription fees.

We aim to support initiatives that align with our mission of providing effective and proactive mental health support. Eligible parties include hospital systems, healthcare providers, academic institutions, nonprofits focused on health and wellness, practices with an emphasis on reaching underrepresented groups, and more!