The operating system for pop health

Close care gaps. Capture revenue. Scale care teams 10x.

Moodr is the engagement engine that ingests your EHR, prioritizes who needs care today, and reaches members on the channels they actually use.

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01 · Inputs
EHR & Claims
Epic · Cerner · Athena · Payer feeds
  • FHIR / HL7
  • ADT events
  • SDOH flags
02 · Engine
Moodr Intelligence
Stratify · Prioritize · Orchestrate
  • Risk scoring
  • Care-gap rules
  • Channel routing
03 · Outputs
Member & Care Team
SMS · IVR · Web · EHR write-back
  • Closed gaps
  • CCM/RPM minutes
  • Risk alerts
Closed loop: outcomes & billing codes write back to EHR

Architecture

The 4-Stage Engine

Healthcare engagement isn't just sending text messages. Moodr breaks it down into four continuous, automated stages.

Ingest

Connect to EHR and claims feeds via standard protocols. Aggregate clinical history, SDOH flags, and utilization into a unified member profile.

// FHIR R4 Bundle
{ "resourceType": "Bundle",
  "type": "searchset",
  "entry": [{ "resource": {
    "resourceType": "Patient",
    "id": "pt-8834" }}]}

Stratify

Clinical rules evaluate thousands of records instantly. Flag rising risk, open HEDIS measures, and prioritize who needs intervention today.

Engage

Multi-modal outreach triggers automatically. Contextual, human-feeling nudges via SMS, IVR, or email—no app downloads required.

Did you take your carvedilol today? Reply 1 for Yes.
1

Reconcile

Responses are categorized. Teams are alerted only when human intervention is needed. Outcomes and billable codes push back to the EHR.

Gap Closed
CPT 99490 Logged

User interface

Command Center for Pop Health

Three powerful, purpose-built views that care teams actually want to use.

Risk-Stratified Patient List

Stop guessing who needs help today. The platform sorts your population by real-time clinical risk, SDOH, and missed care gaps.

  • Dynamic risk scoring engine
  • Custom cohort filtering
  • Bulk action assignment
moodr.health/patients
My Panel (243)
Filter
Maria Garcia
92 High
A1C Overdue
James Smith
78 Med
BP Check
Linda Davis
24 Low
AWV
moodr.health/cockpit
1,204
Queued
856
Sent Today
64%
Response
Critical: Weight Spike > 3lbs
CHF Pathway · Thomas H.
Call Patient

Outreach Cockpit

Manage thousands of touchpoints automatically. Monitor delivery, engagement rates, and handle escalations in one real-time view.

  • Omnichannel delivery tracking
  • NLP-driven triage queues
  • Escalation management

Outcomes Dashboard

Prove ROI to your CFO and payers. Track HEDIS gap closures, CCM/RPM billable minutes, and population health trends.

  • Automated CCM/RPM tracking
  • STAR/HEDIS reporting
  • Claims export generation
moodr.health/outcomes
YTD Performance
Care Gaps ClosedGenerated Rev ($)

Targeted Clinical Pathways

Evidence-based engagement models tailored to complex conditions—not generic wellness content.

Interoperability

Plays well with others.

Bi-directional data exchange via FHIR R4, HL7v2 ADT, Bulk FHIR, and direct APIs—without massive IT lifts.

Epic · FHIR R4 Cerner · HL7v2 athena · API NextGen · FHIR MEDITECH · HL7v2 eClinicalWorks Redox Engine Smile CDR Moxe Veradigm CareEvolution HealthIE

Impact

Before vs. After Moodr

How intelligent automation transforms a care manager's morning from reactive admin to proactive care.

Before

Manual & Reactive

  • 08:00 AM — Pull a spreadsheet of 200 assigned patients.
  • 08:15 AM — Dial 20 numbers, leave 18 unreturned voicemails.
  • 12:00 PM — Miss the patient whose BP spiked overnight.
After Moodr

Automated & Proactive

  • 08:00 AM — Platform surfaces 5 prioritized high-risk alerts.
  • 08:15 AM — 195 routine check-ins handled via SMS / IVR.
  • 12:00 PM — Billable RPM / CCM minutes auto-logged to EHR.

Meet members where they are.

Zero friction. No apps to download. We reach vulnerable populations through channels they already trust.

Interactive SMS

Highest engagement for safety-net populations. Bi-directional conversational workflows.

Automated IVR

Natural voice calls for elderly populations or those without reliable smartphone access.

Secure Email

Long-form education, care plan delivery, and secure portal links.

Conversational AI

NLP-driven triage before escalating to clinical staff.

Mobile Push

Native notifications for users enrolled in digital health applications.

Secure Web

HIPAA-compliant ephemeral web views for sensitive PHI exchange.

Trust & compliance

Enterprise grade. Day one.

Security is our foundation. Moodr is engineered to pass rigorous vendor risk assessments from national payers and tier-1 health systems.

HIPAA Compliant
SOC 2 Type II (In Prog)
HITRUST (In Prog)
End-to-End Encryption
Role-Based Access
Immutable Audit Logs

Standard 5-Week Deployment

  1. Week 1Discovery & Workflow Mapping

    Align on clinical protocols, escalation pathways, and initial cohorts.

  2. Week 2Integration Setup

    Secure FHIR/HL7 connections and bi-directional data flow testing.

  3. Week 3Configuration

    Customize outreach templates, alert thresholds, and dashboard views.

  4. Week 4Training & Pilot

    Onboard care managers and run a limited mock pilot.

  5. Week 5Go-Live

    First cohort enabled. Real-time engagement begins.

"Most vendors hand you software and walk away. Moodr gave us a fully integrated workflow that our nurses actually like using. We saw engagement rates we never thought possible in our rural population, and it paid for itself in reduced readmissions within months."

Dr. Sarah Jenkins
Chief Medical Officer, Regional Health System

Ready to see the engine in action?

Connect with our team for a personalized walk-through or dive deep into our technical documentation.

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