For healthcare providers
Close care gaps with proactive outreach your team can measure.
With an SMS-first engagement layer built on a healthcare CRM, Moodr Health helps care teams coordinate follow-ups, improve quality performance, and deliver measurable workflows, without forcing patients into portals or new apps.
SMS-first model
Works in rural settings with no app downloads required
Seemless Integration
Integrates seemlessly with existing care management platforms and workflows
Enterprise-ready Privacy
Moodr embraces enterprise-ready privacy and compliance
Workflow
A repeatable patient engagement workflow your teams run
Moodr is the SMS-first engagement platform that moves patients from identification to completed outcomes—giving clinical and operational teams the closed-loop visibility they need to perform on quality, utilization, and value-based care.
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Connect to existing systems
Moodr integrates with your EHR/CRM, scheduling tools, population health systems, and referral workflows to activate outreach using existing data and processes.
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Identify
Target patients based on care gaps, discharge lists, upcoming appointments, chronic disease registries, risk stratification, or referral pipelines.
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Engage
Send timely, patient-friendly outreach via SMS with configurable workflows for reminders, check-ins, education, and next-step prompts.
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Route & Resolve
Guide actions through structured pathways: schedule/reschedule, complete screening, confirm medication access, connect to BH/SDOH resources, or escalate to the right team.
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Close the Loop
Track completion and document outcomes—so outreach translates into measurable follow-through, not just message volume.
Use cases
High-impact Platform with Multiple Programs
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Quality Gap Closure
Screenings, labs, chronic disease actions, and adherence nudges
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No-show Reduction
Reminders, easy rescheduling, and appointment prep workflows
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Post-discharge Follow Up
Check-ins, symptom routing, and escalation to reduce readmissions
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Referral Completion & Leakage Reduction
Confirmations, follow-ups, and closed-loop tracking
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Maternal Health Pathways
Screenings, check-ins, referral coordination, and escalation
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Behavioral Health Engagement
Retention, between-visit touchpoints, and triage/escalation
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SDOH Navigation
Needs are captured, accurate referrals given, and staff follow up by confirmations and resolution tracking
Outcomes
Measurement that ties outreach to VBC and financial performance
Moodr gives you visibility into what's working—and where patients drop off—so you can improve performance across quality, utilization, and revenue.
Engagement
Track message deliveries, response rates and time-to-response stats
Conversion
Track scheduled visits, visit drop-off rates, completed screenings, and referral completion.
Follow Through
Track completion rates, drop-off points, and closed-loop resolutions.
Utilization Signals
Track post-discharge follow-up completion and avoided escalations
VBC Readiness
Defensible documentation of outreach and outcomes that supports reporting and audits.
Performance by Segment
Clinic, cohort, attributed lives, payer/contract, region, and programs.
Your teams can close gaps, reduce leakage, and improve VBC outcomes with a platform that makes performance measurable and operationally repeatable.
Customer story
Proactive Care at Scale in Rural West Virginia
Mon Health's P3 program uses Moodr to proactively support patients before and after child delivery, maintaining consistent check-ins and tracking outcomes through EPDS screening delivered within the platform. By pairing low-friction SMS outreach with measurable workflows, the care team can identify risk earlier, coordinate follow-up, and provide continuity between visits—especially in rural settings where access and capacity constraints are real.
P3 is also developing a prospective wearable-enabled study (Fitbit) to explore how sleep patterns may correlate with perinatal depression—illustrating how Moodr can support connected-care workflows and research-ready engagement.
Schedule a meeting and in 30 minutes we'll map Moodr to your care gap, transitions, or VBC.
