Close care gaps with proactive outreach your team can measure.

With an SMS-first engagement layer built on a healthcare CRM, Moodr Health helps care teams coordinate follow‑ups, improve quality performance, and deliver measurable workflows, without forcing patients into portals or new apps.

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SMS-first model

Works in rural settings with no app downloads required

Seemless Integration

Integrates seemlessly with existing care management platforms and workflows

Enterprise-ready Privacy

Moodr embraces enterprise-ready privacy and compliance

A repeatable patient engagement workflow your teams run

Moodr is the SMS-first engagement platform that moves patients from identification to completed outcomes—giving clinical and operational teams the closed-loop visibility they need to perform on quality, utilization, and value-based care.

1) Connect to existing systems

Moodr integrates with your EHR/CRM, scheduling tools, population health systems, and referral workflows to activate outreach using existing data and processes.

2) Identify

Target patients based on care gaps, discharge lists, upcoming appointments, chronic disease registries, risk stratification, or referral pipelines.

3) Engage

Send timely, patient-friendly outreach via SMS with configurable workflows for reminders, check-ins, education, and next-step prompts.

4) Route & Resolve

Guide actions through structured pathways: schedule/reschedule, complete screening, confirm medication access, connect to BH/SDOH resources, or escalate to the right team.

5) Close the Loop

Track completion and document outcomes—so outreach translates into measurable follow-through, not just message volume.

High-impact Platform with Multiple Programs

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Quality Gap Closure

Screenings, labs, chronic disease actions, and adherence nudges

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No-show Reduction

Reminders, easy rescheduling, and appointment prep workflows

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Post-discharge Follow Up

Check-ins, symptom routing, and escalation to reduce readmissions

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Referral Completion & Leakage Reduction

Confirmations, follow-ups, and closed-loop tracking

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Maternal Health Pathways

Screenings, check-ins, referral coordination, and escalation

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Behavioral Health Engagement

Retention, between-visit touchpoints, and triage/escalation

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SDOH Navigation

Needs are captured, accurate referrals given, and staff follow up by confirmations and resolution tracking

Measurement that ties outreach to VBC and financial performance

Moodr gives you visibility into what’s working—and where patients drop off—so you can improve performance across quality, utilization, and revenue.

Engagement

Track message deliveries, response rates and time-to-response stats

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Conversion

Track scheduled visits, visit drop-off rates, completed screenings, and referral completion.

Follow Through

Track completion rates, drop-off points, and closed-loop resolutions.

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Utilization Signals

Track post-discharge follow-up completion and avoided escalations

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VBC Readiness

Defensible documentation of outreach and outcomes that supports reporting and audits.

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Performance by Segment

Clinic, cohort, attributed lives, payer/contract, region, and programs.

Your teams can close gaps, reduce leakage, and improve VBC outcomes with a platform that makes performance measurable and operationally repeatable.

Proactive Care at Scale in Rural West Virginia

Mon Health’s P3 program uses Moodr to proactively support patients before and after child delivery, maintaining consistent check‑ins and tracking outcomes through EPDS screening delivered within the platform. By pairing low‑friction SMS outreach with measurable workflows, the care team can identify risk earlier, coordinate follow‑up, and provide continuity between visits—especially in rural settings where access and capacity constraints are real.

P3 is also developing a prospective wearable-enabled study (Fitbit) to explore how sleep patterns may correlate with perinatal depression—illustrating how Moodr can support connected-care workflows and research-ready engagement.

Mon Health

Schedule a meeting and in 30 minutes we’ll map Moodr to your care gap, transitions, or VBC.